Account & User deletion

Gewijzigd op Wo, 11 Mei, 2022 om 1:32 PM

If you have made transactions, your user cannot be deleted. By law we are obliged to keep your data for at least 5 years. Without transactions or without an account, you can delete User from your User Profile.

If you have an account in an Eyeventure you will first need to delete this. In your accounts folder you see it. Your account can not hold a position or pending transactions.

Below is an example

Then you click account and once in your account

You have a button delete

Then you have deleted your account

Then you go to your User profile

in your User profile you can then delete your User

Confirm deletion

Give your password to re-authenticate

Your User will get deleted